Over the weekend I attended the ADA Diabetes Expo here is sunny Southern California. My main reason for going was to hang out with my friends Jaimie and Cherise and their kids. We also met up with Jenny who is a twitter pal of ours so I had lots of reasons to go.
I have been to one of these before and it was a total let down. A lot of people looking for free stuff. A lot of things for the newly diagnosed which is great for them but for me, it always was a let down.
This one was no different.
I understand that the epidemic is in Type 2 diabetes and not Type 1 although our numbers are on the rise. Still, I always feel so out of place at diabetes conventions, events, and classes because they tend to focus on Type 2 stuff. We do have many things in common but still we have different diseases.
Don’t get me wrong Type 2’s I have all the love for you! It is just kind of a bummer because I sometimes get the sense that there is some big wig somewhere saying, “Well those type 1’s can never get off of insulin so lets pump up the type 2’s. At least they have a chance of avoiding the dreaded shots!”
When someone gets diagnosed with type 2 the first thing they want to know is how they can avoid shots. “Yeah but if I exercise and eat right I won’t have to take shots right?” That question gets thrown my way a lot and I guess I would ask it too. It just sucks because I have no choice.
Type 1’s have no choice.
Alright, this is going where I did not mean it to but I believe everything happens for a reason so I will not delete my rambling above and carry on.
**Back at the expo**
So Jaimie was talking to a representative from Medtronic and I saw her reference me to the rep. I walked over to meet her and here is how the conversation went.
“Hi I’m George.”
“I’m Kelly. So which model are you using?” Jaimie told her that I was a Minimed user.
“Oh do you have the sensors?”
“I do not.”
“How come?” When she said this I almost slapped her. I mean, I thought, “really is she asking me this?”
“Well, I was speaking to a representative a while ago about it but I have not heard back from her so I have no clue what is going on.”
“Which insurance do you have?”
“Oh well they’ll cover it. As long as you are a type 1 and have at least 3 lows under 50 in a month.”
“I do and I know. I sent all that stuff in. Apparently the problem is with my medical group and not insurance. But I have no clue what is going on.”
“Which medical group is it?” I noticed her voice got quiet.
“Bright Medical Group.”
“Wait. What is your name?”
“George! It’s Kelly! I am the sales rep you have been emailing!”
No flipping way.
And then it began. I told her how I was upset that I never heard back from her or the inside rep helping me. I explained to her that an email saying, “I am still working on it” is better then no response. I told her that I felt no love from Medtronic and that I was really upset.
She was very apologetic and assured me she would get back to me as soon as possible and that I was at the top of her inbox with a Red Flag on it so she would check on it for me first thing.
I still have not heard from her.
So now do I tell Decom to stop what they are doing? Do I tell Minimed to stop what they are doing (now that I guess they are actually still working on it) or do I just sit back and let them duke it out?
I need advice please, oh great and wise OC.